An Australian woman was laid off after working for the company for 18 years. Her employer used technology to monitor how she worked from home. They discovered that her efforts at work, such as typing on her computer, were insufficient. Her responsibilities included creating insurance documents and adhering to guidelines, but her performance was lacking.
Her computer usage was monitored for 49 days, from October to December. It became clear that she frequently arrived late, left early, or skipped entire workdays. Despite her claims that she was using other devices for tasks, her employer remained sceptical of her productivity.
During these 49 days, she averaged only 54 keystrokes per hour, well below the expected workload. As a result of multiple missed deadlines and meetings, she received her termination notice on February 20. Furthermore, she was elusive and occasionally absent without notice. Her unfinished task once resulted in a fine for her company.
Previously, in November, she received a warning about her performance and was told to improve it. However, after three months, no progress had been made. She challenged her dismissal, claiming it was unjust. The Fair Work Commission, which is in charge of ensuring fair workplaces, reviewed her case and determined that her termination was reasonable in light of her disregard for workplace rules.
This incident emphasises the importance of meeting work expectations, particularly when working remotely. It demonstrates how technology can reveal work patterns and influence hiring decisions.