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Tech Mahindra to Establish its First Global Delivery Center in Egypt

Tech Mahindra to Establish its First Global Delivery Center in Egypt

Tech Mahindra has signed a memorandum of understanding (MoU) with the Information Technology Industry Development Agency (ITIDA) to establish a global delivery centre in Cairo, Egypt. Tech Mahindra aims to hire more than 1,000 employees over the next three years to serve both global and local customers from its newly inaugurated centre in Cairo.

H.E. Mostafa Madbouly, Prime Minister of Egypt; Dr. Amr Talaat, Minister of Communications and Information Technology (ICT), Egypt; Ajit Gupte, Indian Ambassador to Egypt; senior Egypt government officials; the top management team of Tech Mahindra, led by Ram Ramachandran, senior vice president and head, Middle East and Africa, Tech Mahindra attended the signing ceremony, which gathered multiple global tech key players.

Dr. Amr Talaat, Minister of Communications and Information Technology sanctioned the agreement inked with Tech Mahindra, as part of several agreements with 29 multinational companies, creating over 34,000 jobs directed towards exports through 35 global delivery centres with export value worth $1 billion annually.

Commenting on the occasion, Dr. Amr Talaat, Minister of Communications and Information Technology, government of Egypt, said, “With its unique central location at the crossroads between three continents, Egypt delivers a resilient high-quality digital infrastructure, and provides a supportive legislative framework catching up with the global rapid growth. Our plentiful supply of tech talent is all set and ready at a competitive cost, with proven experience in business services delivery for global firms to more than 100 countries with 20 different languages.”

The new facility in Cairo assists Tech Mahindra’s clients across various sectors; namely, telecom, oil and gas, BFSI, energy and utilities, and the public sector by leveraging artificial intelligence, big data and analytics, cloud and 5G technologies. This is in line with Tech Mahindra’s commitment to expand its global delivery centres and invest in the upskilling and reskilling of local Egyptian talent.

Meanwhile, Harshvendra Soin, global chief people officer and head, marketing, Tech Mahindra, said, “At Tech Mahindra, we are committed to diversifying our talent in delivery centres globally in the next few years. We want to widen the talent pool, improve agility to deliver solutions, and be closer to clients. We also have various up-skilling and re-skilling initiatives for our associates, enabling them to upgrade career opportunities and allowing us to retain the density of our talent pool.”

Further, Amr Mahfouz, chief executive officer, ITIDA, said, “We are thrilled to reach an agreement with Tech Mahindra, helping ITIDA achieve its strategic goals of the ambitious Digital Egypt strategy for the offshoring industry (2022-2026), that aims at multiplying the exports revenues from the offshoring sector, while creating more domestic jobs for our skilled pool of talent. ITIDA is working diligently to leverage the current geopolitical situation that led to major challenges across key delivery locations, while simultaneously monitoring the global shortage of talents. We invest heavily in building the digital and soft skills of our large talent pool, with a strategic focus on developing the country’s capabilities in the high-value services, including engineering, research and development (ER&D), embedded software, and electronic design.”
Tech Mahindra is partnering with the Ministry of Communications and Information Technology (MCIT), to be an integral success partner of the Digital Transformation journey that the country is currently witnessing.

Additionally, Ram Ramachandran, senior vice president and head, Middle East and Africa, Tech Mahindra, said, “Egypt is a source of great talent and technical skills that can boost our service delivery in regional and global markets. It is also a key growth market for us in the MEA region; therefore, the launch of our technology centre operations in Cairo marks an exciting milestone for Tech Mahindra. We aim to further strengthen our presence in Egypt with the addition of 1,000 employees within the next three years. We plan to support our Egyptian and global clients who want to operate in Egypt with a wide range of services and technological capabilities.”

Tech Mahindra believes in DigitALL philosophy for comprehensive Business Transformation. As part of NXT.NOW framework, which aims to enhance ‘Human Centric Experience’, Tech Mahindra focuses on investing in emerging technologies and solutions that enable digital transformation and meet the evolving needs of the customer.


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