technology

Tata Consultancy Services (TCS) feels generative artificial intelligence platforms like ChatGPT will create an “AI co-worker” and not replace jobs. Milind Lakkad, the chief human resources officer (CHRO) of the country’s largest IT services firm that employs over six lakh people said such tools will help improve productivity, but not change the business models for companies. “…it (generative AI) will be a co-worker. It will be a co-worker and that co-worker will take time for them to understand the context of the customer,” Lakkad said. The context for a job to be executed will be industry and customer-centric, which will continue to come from the human who is being assisted in tasks by such a co-worker, Lakkad explained. “It is not that jobs will get replaced, but the job definitions will...