Author: HR Talk

San Francisco: Salesforce has eliminated 4,000 roles in its customer-support division, reducing the team from 9,000 to 5,000 employees—a nearly 45 per cent reduction in its support workforce. The move reflects the company’s growing reliance on artificial intelligence (AI) agents, which now handle a significant portion of customer interactions. Currently, Salesforce’s AI systems manage half of all customer conversations, with human agents responsible for the remainder. This shift has enabled the company to restructure support operations and reduce staffing needs. The company is also leveraging AI to address long-standing sales challenges. Over the past 26 years, Salesforce had accumulated more…

Atlassian, the team collaboration and productivity software company behind Jira, Confluence, and Loom, is significantly expanding its presence in India with a new research and development (R&D) centre in Bengaluru, four times the size of its existing office in the city. Since 2018, Atlassian’s India workforce has grown from 60 to over 2,500 employees, making it the company’s largest team outside Australia and the US. Nearly 75 per cent of its India employees are in R&D roles, working on strategic areas such as enterprise search, commerce, data residency, and customer success. India has become a cornerstone of Atlassian’s global growth…

Head Digital Works, the parent company of A23 Rummy, A23 Poker, and Cricket.com, has cut nearly two-thirds of its workforce in the wake of India’s new online gaming restrictions. About 500 employees have been laid off, reducing the company’s headcount to roughly 200, most of whom are now focused on core business operations. The layoffs were announced during a company-wide town hall, marking one of the largest workforce reductions in India’s gaming sector this year. The move comes after the Promotion and Regulation of Online Gaming Act, 2025, introduced a blanket ban on real-money gaming (RMG) across the country. The…

Mobile Premier League (MPL), one of India’s largest online gaming platforms, is set to lay off nearly 60 per cent of its local workforce, impacting around 300 employees. The decision follows the Indian government’s ban on all real-money online games under the Promotion and Regulation of Online Gaming Bill, 2025, signed into law on 22 August. The legislation prohibits online games involving monetary stakes, irrespective of whether they are skill-based or chance-based. The sweeping ban has forced MPL and other gaming operators to suspend real-money offerings, marking one of the sharpest disruptions the sector has witnessed. The layoffs will affect…

Tata Consultancy Services (TCS) has resumed its annual salary hikes, with most employees slated to receive increments in the range of 4.5 to 7 per cent. Exceptional performers are expected to secure double-digit increases of at least 10 per cent. The hikes will take effect this month, September 2025. Originally, these increments were scheduled for April 2025, but TCS had postponed them due to global uncertainties. The newly announced hikes align with the salary bands of the past few years. Increments for senior managers (C3 band) are yet to be disclosed. The announcement follows TCS’s July plan to reduce its…

San Francisco: Daksh Gupta, CEO of Greptile, a US-based artificial intelligence (AI) startup, is making headlines with an unconventional recruitment strategy. The company is offering freshers a chance to earn up to Rs 1.5 crore annually, provided they commit to a 12-hour in-office workday and do not request remote work. Greptile’s compensation package is substantial: freshers can earn a basic salary ranging from Rs 1.23 crore to Rs 1.59 crore, along with equity valued between Rs 1.15 crore and Rs 1.59 crore. Experienced professionals with over seven years in the industry are offered a base pay of Rs 2.12 crore…

Amazon is aligning employee benefits across its grocery divisions, extending all corporate perks enjoyed by Amazon.com staff to Whole Foods corporate employees. The move aims to integrate its grocery businesses and ensure a consistent employee experience across teams. Acquired by Amazon in 2017, Whole Foods corporate staff will now receive a 10% discount code on Amazon merchandise and gain access to Amazon’s online portal offering deals on car insurance, phone plans, travel, and entertainment, similar to US-based Amazon employees. Over the next month, Whole Foods corporate employees will be able to review their updated salaries, benefits, and job titles. Amazon…

E-commerce giant Myntra is set to generate over 11,000 jobs through its partner network ahead of its flagship Big Fashion Festival (BFF), aiming to strengthen operations ahead of a surge in festive shopping demand. The new roles cover logistics, customer service, and last-mile delivery, with warehouses in Bengaluru, Mumbai, Kolkata, and Delhi receiving additional manpower for sorting, packing, and grading. Around 30% of the temporary workforce will be women, highlighting Myntra’s focus on inclusivity. The bulk of the hiring includes nearly 7,000 delivery partners and 1,400 customer-support executives, ensuring smooth doorstep service and faster query resolution during peak demand. Myntra’s…

A Reddit post by an employee fined by his boss for leaving the office AC on has gone viral, drawing widespread attention and sparking debate about workplace fairness. The employee, who often stays late to finish work, normally turns off the lights and AC before leaving. One night, he forgot to switch off the AC, prompting his boss to scold him in a group message and impose a Rs 500 salary deduction as a penalty. In his post, the employee expressed feeling belittled in front of colleagues. He emphasized that he had owned up to the mistake honestly, even though…

As India gears up for its largest shopping extravaganza, The Big Billion Days (TBBD), Flipkart has unveiled its strategy to handle the festive rush. The e-commerce giant is focusing on an expanded workforce, robust supply chain, and technology-driven operations to meet heightened demand. This year, Flipkart has created over 2.2 lakh seasonal positions across supply chain, logistics, and delivery roles, including pickers, packers, sorters, and last-mile executives. Notably, around 15% of these recruits are entering the workforce for the first time, underlining the company’s push for broader employment opportunities. Inclusivity has been a key focus. Hiring of women has increased…